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Delivery Charges

How and when are products delivered and what are your postage rates?

Postage and packing charges are per delivery address. Add P&P charges for each additional delivery address. Please scroll down to "postage supplements" for information on our postage pricing for heavy and fragile items, vouchers and colour charts as these items carry different postage charges to our standard rate.

UK Delivery Charges
Order Value Postage Costs
£0.01-£15 £2.50
£15.01-£49.99 £4.95
£50+

FREE on orders placed over the internet (any supplements on items as detailed below under 'postage supplements' still apply)

European Delivery Charges
Order Value Postage Costs
£0.01-£15 £4.95
£15.01-£50 £9.95
£50.01-£100 £19.95
£100.01-£150 £29.95
£150.01-£200 £39.95
£200.01-£250 £49.95
£250.01-£300 £59.95
£300.01-£350 £69.95
£350.01-£400 £79.95
£400.01-£450 £89.95
£450.01-£500 £99.95
£500.01-£550 £109.95
£600.01-£650 £129.95
£650.01-£700 £139.95
£700 -£750 £149.95
£750.01-£800 £159.95
£800.01-£850 £169.95
£850.01-£900 £179.95
£900.01-£950 £189.95
£950.01-£1000 £199.95
Rest of the World Delivery Charges
Order Value Postage Costs
£0.01-£15 £7.50
£15.01-£50 £14.95
£50.01-£100 £29.95
£100.01-£150 £44.95
£150.01-£200 £59.95
£200.01-£250 £74.95
£250.01-£300 £89.95
£300.01-£350 £104.95
£350.01-£400 £119.95
£400.01-£450 £134.95
£450.01-£500 £149.95
£500.01-£550 £164.95
£700.01-£750 £224.95
£750.01-£800 £239.95
£650.01-£700 £209.95
£600.01-£650 £194.95
£800.01-£850 £254.95
£850.01-£900 £269.95
£900.01-£950 £284.95
£950.01-£1000 £299.95
Shipping to Brazil or Mexico? Please contact us directly if you wish to order for delivery to these countries. Email: mailorder@rhs.org.uk, tel: +44 1483 211320

Postage Supplements:

Heavy & Fragile Items

Items identified as heavy or fragile on the site will have the following supplements in addition to the standard charges above:
£10 for delivery within the UK
£25 for delivery outside the UK but within Europe
£50 for delivery to the Rest of the World

RHS Vouchers

All vouchers are sent using a signature service and must be signed for on receipt. The delivery charge for this is £2.50. This is in addition to the standard charges above if you are ordering other items at the same time. Please note vouchers are for UK delivery only.

RHS Colour Charts

Postage is charged per chart, and if you are ordering only colour charts your order is exempt from the standard delivery charges listed above and is instead charged as follows:

£4.95 for UK delivery
£9.95 for delivery within the EU
£14.95 for delivery outside of the EU

Import Duties

If you order products from our site for delivery outside the UK, they may be subject to local import duties & taxes that are levied when the delivery reaches the specified destination. You will be held responsible for payment of any such import duties & taxes. Please note that we have no control over these charges & cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws & regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

Unfortunately due to such demands by Russian customs we can't fulfil orders to Russia.

How Long Will My Order Take?

Orders will be despatched within 2 working days of receipt of your order (subject to availability). If an item is out of stock when the order is received and due in within the next 5 working days we will hold all of your order and send the items together. If any item is delayed beyond this time, we will send the items in stock and notify you of the delay.

UK orders should be delivered within 3-5 working days (this could be longer during peak periods such as in December). Overseas orders can take up to 4 weeks depending on the destination.

How Will My Order Be Sent?

Depending on weight, size and destination orders are sent with Royal Mail, parcel couriers, airmail and by international M-bag. Some of these services will require a signature.

Can you deliver to a PO Box?

Depending on weight, size and destination orders are sent either airmail, or on a tracked service which will require a signature. If your order is sent on a tracked service then we are not able to deliver to a PO Box address as a signature is required. These orders will generally be larger, or more valuable. Please check with us if you are unsure.

© The Royal Horticultural Society 2017