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Privacy Policy


We respect your privacy and all personal information obtained through this web site is kept secure in accordance with the Data Protection Act 1998. The information requested from you at the checkout is considered the minimum required to process your order efficiently. Your information will be held securely by RHS / RHS Enterprises Limited (and/or reputable third parties for processing and research purposes) to process your order, and/or maintain your account and/or for research purposes.

From time to time we would like to inform you of new products or special offers and also other news items from across the RHS. You will have the option at the checkout to opt in to these e-mails.

We may also like to send you catalogues or other items from the RHS in the post, again you will have the option to opt in to receive these at the checkout.

We never make your data available to other companies for marketing purposes, other than for the marketing of RHS products and services.

RHS Cookie Policy


Like many websites rhsshop.co.uk (the “Website”) makes use of cookies. A cookie is a text-only string of information that passes to your computer's hard disk through your web browser so that the Website can remember who you are.

Cookies cannot be used by themselves to identify you although they may be used to identify your IP address. A cookie will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number.

The RHS uses two types of cookies on its Website:
  • Per session cookies, which are temporary cookies that remain in the cookies file of your browser until you leave the Website
  • Persistent cookies, which remain in the cookies file of your browser for longer (dependent of the lifetime of the specific cookie). These cookies are used to store information between visits to a site.

Third party websites to which you may be redirected by whatever means from the RHS Website may also use cookies.

Cookies on the RHS site are used as follows:
  • For technical purposes where required to make site functions work – for example to identify your browser and remember previous responses on a form.
  • To help RHS understand more about how the "Website" is used and to provide you with a more personalised web service.
  • In some cases, third party cookies to gather anonymous information about site usage which may be used to provide relevant advertising on third party websites.
  • To gather information about site usage which may be used to optimise and improve the effectiveness of RHS advertising on other sites.
  • To provide targeted advertising on RHS pages.
  • Third-party cookies to enable functions on the site provided by third parties such search.

If you do not wish to receive cookies you can easily modify your web browser to refuse cookies or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of the RHS Website if cookies are disabled and the RHS recommends you leave them switched on.

For more information about cookies and instructions on how to stop cookies being installed on your browser, visit All about cookies. You can opt out of receiving cookies through Network Advertising Initiative and Pandora

By using the RHS Website you agree to accept the RHS Cookie Policy and agree to make your own arrangements to modify your web browser to refuse cookies or to notify when you receive a new cookie. The RHS may change this Cookie Policy from time to time. It is your responsibility to check the Cookie Policy regularly. You will be deemed to have accepted any amendments to the Cookie Policy if you continue to make use of the Website after a change to the Cookie Policy has been made.
© The Royal Horticultural Society 2017